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Sarah Courtney

Formal and Semi Formal hair




All you need to know for your highshool formal hair appointments.


We have so much information for you to access but understand how overwhelming things can be so here is our information in a nutshell for you!


For those of you who are still only confirming your hair trial this is great information for you to save and go over but you can also read


Ensure you have read the Terms and Conditions


To see our terms and conditions click HERE 


Booking

When booking we look at your school finish time,make-up time, formal time and photo time. As you can imagine the prime times are snapped up quickly so when you book your appointment your time is secured once your deposit is paid. You will be invoiced the full amount and payment of your deposit is due within 5 days of booking to secure your place. Remainder of the invoice is due on the appointment day. Keep in mind any deposit paid is non refundable or transferrable if you change dates or cancel.


Group bookings

We can travel to your location for a grup booking of 4 or more. This can only e made in advance and all dependant on availability. Please email us for any group booking enquires and not that extra costs for travel will apply.



How to prepare your hair for your Formal hair style

Please ensure your hair is prepared correctly to ensure the best hold to your styles. If you have any questions please contact us.

Please make sure all people having hair done have a copy of this information;

  • All long to medium hair lengths having up or down styles have their hair washed the day or night before (shampoo hair twice then condition)

  • All guests have hair FULLY dry prior to the morning (unless short hair blow dry)

  • Anyone with wavy or curly hair to blow dry straight or extremely curly hair (looking for smoother styles).

  • They may also roughly iron straight as well if they wash and dry their hair

  • After you prepare hair do not put in head bands, use alot of product including oils, have high buns or extra tight sleek hair.

If hair is not prepared according to the terms and conditions extra charges may apply and be invoiced.


Choosing a hairstyle

We want people to have options and can utilise hair padding for fullness or work with hair extensions. We do not rovide hair extensions but if this is somethiing you would like we recommend Zala hair as they can colour match online. Our discount code is #SARAHHAIRZALA

We recommend sending us your inspiration picutres and photosof your own hair for us to give guidane on what is possible with your natural hair. As you can imagin AI and photo editing and how people take photos with positioning hair plays a big part on what is acievable and wearable so will will be honest with our opinion on what will work and provide options for you to choose from.


Hair trials

We recommend a hair trial but understad sometimes it is hard to organise around exams. You can however email us your hair inpsiration and photos of your own hair to provide advice prior to the day if you have conerns or need assistance.


Wet weather preparation

Ensure that you have wet weather alternatives if they are wanting down hair styles. If there is wind, rain, humidity or mist around then we can not guarantee a down style will last the long duration. We can offer many options to you on how we can help it last longer but depending on your hair type we do recommend having a back up upstyle idea just in case. This then avoids disappointment or stress trying to think of something else on the day.


Frequently Asked Questions

Check out our frequently asked questions if here is something we have not answered.


 

We are highly experienced stylists that specialise in weddings. Your start time for group bookings based on hair styles, hair types and photo times. We allow time for you to eat, get dressed and have photos with allowing you time to relax and not feel stressed. Trust us to ensure your morning runs smoothly. For studio appointments your booking time is set at the time of booking so please arrive ten minutes early to ensure we can meet your schedule of make-up and photos.


We will consult with all people having hair done and for group bookings look at their hair type to decide the order for people in the morning as some hair types won't hold styles as long so may need to be scheduled later.


We will select people depending on hair type and hair style selected and have a thorough consultation prior to starting your party.


Let us make sure you are relaxed and stress free! We have had many years experience and pride ourselves on our attention to detail to ensure your feel calm and look great an enjoy your day. If you are needing to contact us during the week prior to your wedding the best option is text message or phone call directly to your allocated stylist. This can be found in our email signatures.

In an emergency please text or call Sarah on 0407122735.



For group bookings for a Mobile services

(4 or more people)


Mobile bookings/ group booking timing

We give a start time and finish time and the in between is worked out on the day. There is no need for a schedule as it will often change depending on peoples hair types and required styles.


Check our confirmation email for group bookings


Please check the details on the confirmation email (sent to you by our team) are still correct and notify our team if anything needs adjusting. This could also adjust cost. Things such as hair length or a short hair down style now going up can change price. Your invoice must be paid prior to your wedding day so please ensure this is done also. Variations are communicated prior to any service if what has been told to us previously is not what the person requires.

Our confirmation also includes our requirement for ALL people having hair done to be present at the start time. This is in our terms and conditions and a requirement at booking. You would be surprised on the stories I could tell you around issues people have had with members not present and timing issues.

We do not recommend parties travelling to your location from a distance on the day of the wedding and will refuse service if our terms and conditions are not adhered to. This is to make your day run smoother and ensure the integrity of our business. People book our services because we run on time. If you have a question in relation to timing and guests not available at the allocated start time please contact us via phone.


Setting up at your "Getting ready location".


Ensure on arrival that all personal items are put in an area that keeps the room clear for us to be able to easily set up and not damage anything. This includes keeping garments clear from our set up location to avoid our products and heat tools.


We will give guidance if you are unsure especially at locations we visit often so to make your morning stress free and relaxed.


House keeping for mobile bookings (as per our terms and conditions)

  • Please ensure that there is someone to let us into the venue and that areas are clear for us to set up. This includes any bedding packed away and tables cleared prior to our arrival. This will ensure we adhere to our timing.

  • Please make sure that steaming of ALL garments is done prior to our arrival. Having steam around and people steaming when hair has been done, can ruin your hair styles with increased moisture and humidity in the air. This can cause hair to drop or frizz.

  • Ensure all people having hair done have showered prior to our arrival if they wish to do so. Moisture and heat from showers can ruin hair as well as leave a hair or make-up artist waiting and disrupt timing for the day.

  • Children and pets are not to be near any hairdressing kits or equipment which include our set up area due to cords and heat tools and the safety of the child/ animal and stylist as well as hygiene. Any children present are to be monitored by an adult at all times and are present at their own risk. Any damage to equipment will be at the cost of the bride and invoiced accordingly.



Any questions please email us at thehairartistcollective@gmail.com



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